Each service may be managed slightly differently; varying in the information provided to patients, the onward pathways, and the method of returning the sample. A bespoke instruction leaflet not only provides the patient with a clear, easy-to-follow, guide to help them collect a good quality sample, but it can provide additional supporting information; such as “How-To” videos, QR-codes for additional information, or contact numbers for enquiries.
The instruction leaflets have proved extremely beneficial for users. In a recent case study with the South West Cancer Alliance, their patient questionnaires highlighted that 95% of respondents found the instruction leaflet easy to understand, and 96% of respondents knew what to do with their test once complete.
A custom instruction leaflet can support the service, encouraging maximum uptake and therefore maximising the benefits of your FIT service.
